# Audience Counts That Match What Sends | Changelog

Source: https://wraps.dev/changelog/audience-counts-that-match-what-sends

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DashboardAugust 2026

### Audience Counts That Match What Sends

-   Segment and topic counts are computed by the send path’s own counting instead of a `memberCount` column written at create and never recomputed. The only segment in production was rendering a six-month-old number, and the details sheet showed a different figure for that same segment on the same page
-   Those counts respect channel eligibility and join contact, so bounced, complained, and globally unsubscribed people stop counting as subscribers — one topic read 5 subscribers and would have sent to 2. Double opt-in pending subscribers get their own count, so turning on a compliance feature no longer shrinks your audience with no number explaining where the people went
-   The segment Status filter resolves to `email_status`, the column every send path already reads, instead of the deprecated `contact.status` that defaults to active. Status equals Active matched every contact in the org, and Unsubscribed, Bounced, and Complained could never match at all
-   The list operators on that field emit arrays. Two of the four failed every time behind a generic “Failed to preview segment” with the previous count left on screen; a failed preview now says why. Event filters were fully implemented and unreachable from any UI
-   Fix: CSV import merges custom properties instead of overwriting them. Every update-strategy import silently deleted whatever properties the file did not mention, including the ones segments filter on, with no undo
-   Fix: the contact timeline distinguishes events aged out past retention from nothing ever having happened, stops swallowing load-more failures, and no longer caps out around 120 events regardless of real volume
-   Fix: a failed audience fetch renders an error with a retry instead of an empty list that reads as an empty org
-   Fix: contacts health buckets are a filter you can see and undo, and CSV export ships the search the list actually applied

Platform v0.23.0
